Stay in the loop with real-time shipment updates sent straight to your provided email during checkout. You may also directly track your order through the courier with the provided tracking number, conveniently located on the order status page in your account or any related emails we've sent your way.

Rest assured, we've got you covered every step of the way!

Absolutely! Your safety and satisfaction are our top priorities. All Tap Power products are proudly CE certified, meeting stringent European safety and quality standards.

We're here to assist you every step of the way! You can easily get in touch with our friendly customer support team in two convenient ways:

Email: Send us an email via the "Contact us" page. We aim to respond to your inquiries promptly and efficiently.

Live Chat: Need quicker answers? Look for the chat box on our website, and one of our knowledgeable representatives will be happy to assist you in real-time.

The Reserve has a capacity of 5000mAh. Fully powered up, the Reserve will give your phone the extra 75% charge it needs to power you through the day.

The Reserve charges with a standard lightning cable, the same cable as the one used to charge iPhones and Airpods!

All iPhone models from the iPhone 8 and onwards are fully capable of magnetically charging with our Tap Power products.

For the best charging experience, we highly recommend using our Tap Case, specifically designed to complement our products. The Tap Case allows you to charge and attach your iPhone effortlessly right through the case, ensuring seamless and hassle-free charging every time.

The Nexus is shipped alongside a compatible cable and U.S. standard plug.

So you can begin using your Nexus right out of the box!

Nexus is designed to be incredibly user-friendly and is shipped fully assembled and ready to use.

Just a quick reminder to peel off the plastic covers on the feet before use to prevent any slipping!

Yes! Nexus allows you to charge up to three devices simultaneously, making it incredibly convenient for your night-time charging needs.

Nexus's compact and portable design makes it the perfect companion for travel. Whether you're on a business trip or vacation, you can easily pack Nexus in your bag and ensure your devices stay powered up wherever you go.

Crusio is shipped alongside a compatible cable that plugs into a USB port in your car.

So you can begin using your Crusio right out of the box!

Crusio is designed to be incredibly user-friendly and is put together in a few easy steps.

Please reach out if you require any assistance.

Crusio enables you to magnetically mount and wirelessly charge your phone on the road.

Ditch the generic cables and automate your commutes with Crusio.